The safety and security of our guests is our top priority. Our excellent record of safe operation throughout 40-plus years of experience of our senior executives and ships’ officers, and the comprehensive safety standards we continue to live up to every day, proves that commitment. Our ships operate in full compliance with — and in many cases exceed — all United States Coast Guard (“USCG”) and international safety regulations. Here are just a few examples of what we do to ensure a safe environment for our guests and crew members, while maintaining our excellent record of safety:
- All officers and crew undergo comprehensive regular safety and emergency training that meets or exceeds all regulatory requirements.
- Our crew members undergo specific training to handle emergency situations and help our guests. Crew roles, responsibilities and duties are clearly defined and assigned to handle any emergency on board.
- All of our ships are equipped with the most advanced navigation technology, and our officers are expertly trained in its use. As part of our comprehensive bridge team management system, we always have multiple people on the bridge watch.
- Our ship undergoes an inspection as mandated by the Classification and Post State controls every 6 months and Annual Inspections, which verify safety processes and procedures. In addition, a third-party organization conducts annual inspections of the ship and our safety processes.
Additionally, it is our normal procedure to conduct a mandatory lifeboat drill at the start of every voyage. The purpose of the drill is to ensure that guests know where to go and what to do in case of emergency. On our ships, the drill is normally conducted prior to sailing.
Our lifeboats are tested during regularly-scheduled drills to make certain that they are in proper working order. Lifeboats carry survival kits with food and water, first aid supplies, and signaling and communication devices. Additionally, we conduct a full scale lifeboat exercise every month, where we simulate emergency conditions and our technical teams practice all operational procedures. Our life boats are routinely inspected, tested and certified by a third-party organization.
We also ensure that the number of lifejackets, lifeboats and life rafts on our ship exceed the number required, based on the ship's maximum capacity for passengers and crew.
Any allegation of a serious crime committed aboard our ship is immediately reported to law enforcement in accordance with the Cruise Vessel Security and Safety Act of 2010. As required by European and US law, you may view statistics related to the allegation of crimes aboard all cruise lines on the US Department of Transportation website. Note that the statistics include all allegations, even those from cases where investigations later found the allegation to be untrue.