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Your ticket is your Cruise contract. You may view a copy of the terms and conditions through the link in this paragraph or you may request a copy from the company. Carefully read the Cruise Ticket Contract as it as important information and regulations that govern your cruise. All guests must sign this contract at the time of check-in.

Check-In

Passenger check-in begins at 5 hours before sailing. and boarding begins around 3 hour before sailing. Please do not arrive at the terminal prior to the specified times as the ship will not be ready to board guests.

Embarkation

The MS Delphin is scheduled to leave at its scheduled times out of the city and port of its embarkation. Guests are required to be onboard the ship at least 90 minutes prior to departure.

Disembarkation

When the ship returns to a disembarkation port, please allow 1-2 hours for disembarkation as you must be cleared by customs and Immigration. For passengers departing from local airports, we recommend scheduling flights after 3 hours to allow sufficient time to clear customs.

Cancellations & Refunds

All cancellations and/or request for refunds must be submitted in writing. Please see the chart below to determine cancellation charges that apply.

Days to Departure

  • 60+
  • 31-59
  • 7-30
  • 6 or less

Charges Per Person

  • $25
  • 25% of total price
  • 50% of total price
  • 100% of total price

Special or reduced rate reservations are NON-REFUNDABLE and NON-CHANGEABLE once confirmed. Note: No refunds will be made if you do not show up for your cruise.

Cancellations That Have a Paid Deposits

If passengers cancel and the final payment is already due, the deposit is 100% non-refundable. Cruise final payments are due 30 days prior to sailing, Cruise & Stay package final payments are due 45 days prior to sailing.

Days to Departure

  • 60+
  • 31-59
  • 7-30

Charges Per Person

  • $25
  • 25% of total price
  • 100% of total price

Changes & Revisions

Any changes will be charged a $25 fee once the reservation has been confirmed, plus any applicable penalties.

Payment Information

All cabins are subject to full payment within 30 days of sailing. The following credit cards are accepted: Visa, Master Card, American Express and Discover. Payments made by agency check, cashier’s check or travelers check can be mailed to: 

Trans World Cruises Ltd
2665 South Bayshore Drive
Suite 220
Coconut Grove, Florida 33133, USA
1+888.892.6040
This email address is being protected from spambots. You need JavaScript enabled to view it.